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Privacy Policy

Privacy Policy

This Privacy Policy explains how Imprint Studio handles personal data when users visit the website, submit print inquiries, upload image files, request proofing, or place orders for photo and art printing services. It applies to the website and related communications connected with our print studio operations in Chennai.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact

Contact Information

Email contact
[email protected]
Telephone contact
+91 81204 16138
Postal address
177/90, Narayana Guru Salai, Chennai, IN
General privacy contact
Use the listed contact details for privacy questions, data requests, or concerns about this notice.
Contact Page
01 · Collection

Data We Collect

We may collect identifiers and contact details, order and inquiry details, uploaded image files, file specifications, proofing preferences, payment-related records, delivery or collection instructions, and limited technical data such as device or browser information. Where users submit artwork or photographs, we also process the content of those files to provide printing, review, and production services.

The categories of data collected depend on the service request and the information needed to complete it.
02 · Sources

How We Collect Data

We receive data when users submit an inquiry, upload files, request a quote, approve a proof, place an order, or communicate with us by available contact methods. We also collect certain information automatically through the website and related service tools, such as basic usage logs and cookie data. In some cases, we may receive delivery or payment-related information from service providers involved in completing the transaction.

Most information comes directly from users, while some technical data is generated during site use.
03 · Cookies

Types of Cookies

The website may use essential cookies to support core functions, preference cookies to remember basic settings, and analytics or performance cookies to understand site use. These cookies help maintain sessions, improve navigation, and assess whether pages and forms are working as intended. We do not use cookies to make decisions with legal or similarly significant effects.

We use only standard cookie categories needed for operation, performance, and preference handling.
04 · Controls

Cookie Controls

Users may manage cookies through their browser controls and, where available, through site settings. Blocking some cookies may affect file upload functions, session continuity, or preference storage. We do not rely on cookies to collect more information than is needed for basic site operation and measurement.

Browser settings can be used to limit or remove cookies, subject to the site continuing to function properly.
User Rights

Your Rights

Subject to applicable law, users may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing activities. Users may also object to processing based on legitimate interests where that ground applies. If consent is used for a specific activity, it may be withdrawn for future processing.

Available rights depend on applicable law and the nature of the information involved.
Requests

How to Make a Request

To protect privacy and prevent unauthorized disclosure, we may ask for information needed to verify a request and to understand the scope of the data involved. Some requests may be limited where retention is required by law or where the information is needed to complete an active order or resolve a dispute. We will respond within a reasonable period and in accordance with applicable law.

Requests are reviewed against identity, scope, and legal requirements before any action is taken.
Data Retention

Data Retention

We keep personal data only for as long as needed to manage inquiries, complete orders, maintain business records, support proofing and production, and meet legal or accounting requirements. When data is no longer required, we delete it or de-identify it where appropriate. Some records may be retained for a longer period if needed to address disputes, enforce agreements, or comply with law.

Retention is based on the purpose of collection, legal obligations, and the need to resolve service issues.
Policy Updates

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our data practices, website features, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated. Users should review the policy periodically to stay informed about how information is handled.

This notice may be revised when our practices, services, or legal obligations change.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review image files for resolution, crop, and print suitability, prepare quotes, manage proofing and approval steps, produce printed items, arrange collection or local delivery within Chennai, process payments, maintain records, communicate about orders, and meet legal or accounting obligations. We also use limited technical data to keep the website functioning and to improve basic service reliability.

Processing is limited to service delivery, administration, and compliance needs.
02 · Sharing

Service Providers

We may share personal data with service providers that help us operate the website, process payments, manage communications, support file handling, or complete delivery and collection arrangements. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Operational partners receive only the information needed to perform their role.
03 · Legal basis

Legal Disclosures

We may disclose personal data when required to comply with law, respond to lawful requests, protect our rights, investigate fraud or misuse, or support the safety and security of our services. Where permitted, we will limit the disclosure to the information reasonably needed for the stated purpose.

Legal disclosures are limited to what is necessary and supported by a valid request or obligation.